Our ESG Rapports

We can summarise Acture's role as follows: Acture fulfils an activating role and influences fair work and economic growth by preventing and shortening absenteeism. From this position, our organisation can create value, using ESG as a tool to determine in which area we are most relevant.

Our study revealed that, as a human capital company, Acture makes the most impact within the ‘S’ of ESG—the Social pillar. Our core business is social security, and we create the greatest impact by excelling in our services, both financially and socially. This is the pillar on which we will focus. The Social pillar distinguishes four groups: the employees in the organisation, the employees in the chain, the communities around the organisation and customers and end-users. Acture has the most impact on customers and end users, and then on employees in the organisation.

We make no substantial contribution to the Environmental pillar, and our impact on Governance is also relatively small. As such, we will limit ourselves to the mandatory reporting items for these two pillars. This was an important choice to avoid lapsing into simply checking boxes but add real focus instead!
Acture's customers and end-users are employers and their employees (our participants). With our services—which focus on optimal guidance and activation of sick employees—we prevent absenteeism and shorten the duration of absence. We use the Acture Method to intrinsically motivate employees to re-enter the workforce. Our method’s success is evidenced by a 44 per cent reduction in absence duration compared to UWV. The Acture Method also results in significantly lower absence rates—tens of percentage points compared to UWV’s traditional method. Part of the Acture Method is our “Take control of mental-health-related absence” approach, an absence guidance method that helps alleviate mental health complaints and has demonstrably reduced mental-health-related absence by 40 per cent at various organisations. This was documented by an outcome measurement by ArdoSZ in 2021 (see info box).

By reducing absenteeism, Acture also reduces disability rates and, logically, increases availability. This makes the Acture Method a clear part of the solution to the labour shortage in the Netherlands.

It is extraordinary to conclude that our core business also generates the most financial and social impact. It also provides an impetus for ourselves to want to excel in this.
After customers and end-users, we have the most impact on our employees. We have expanded our definition of our employees to include temporary employees, seconded workers and freelancers. This means we make perks such as absence management and the Acture Academy accessible to them as well. This is a great opportunity to do well on the ‘S’ of Social.

We want to be an above-average employer to set a good example for our customers. We distinguish ourselves not only by offering good salaries but also by offering attractive fringe benefits and an excellent work atmosphere. There is plenty of room for growth and development at Acture. We invest in unlimited training and offer challenging career opportunities. We guide our employees optimally to help them achieve their ambitions. We encourage a work environment where everyone is allowed and encouraged to be themselves, and we foster a high degree of collegiality, rated 8.8 in our latest Employee Satisfaction Survey.

Nevertheless, we are not satisfied with our current scores on these topics. Our study shows that we still rely too heavily on a middle-of-the-road approach in this regard. The challenge we face in the coming period is how to excel and make a difference in the most impactful topics, and we have a long way to go!
Good Health
and Wellbeing
Decent Work
and Economic Growth
Peace, Justice
and Strong Institutions
Partnerships
for the Goals
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